Terms and Conditions

Terms & Conditions

1. Acceptance of Terms

By accessing and using the services of Train With Suman, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

We provide the following services:

  • Online Personal Training via WhatsApp and Video Calls
  • Offline Personal Training in Kolkata (Sodepur and nearby areas)
  • Customized Workout Plans
  • Personalized Diet Plans
  • Fitness Consultations

3. Payment Terms

  • All payments must be made in advance before starting the program.
  • We accept payments via UPI (PhonePe, Google Pay, Paytm), Bank Transfer, or Cash.
  • Prices are subject to change without prior notice.
  • All prices are in Indian Rupees (INR).

4. Client Responsibilities

  • Clients must provide accurate health information during assessment.
  • Clients must consult a physician before starting any fitness program if they have any medical conditions.
  • Clients are responsible for following the provided workout and diet plans correctly.
  • Results depend on individual commitment and adherence to the program.

5. Results Disclaimer

Results may vary from person to person. We do not guarantee specific results as they depend on various factors including individual metabolism, adherence to the program, and lifestyle factors. The testimonials and transformations shown are individual results and may not be typical.

6. Intellectual Property

All workout plans, diet plans, videos, and content provided are the intellectual property of Train With Suman and are for personal use only. Redistribution, sharing, or commercial use is strictly prohibited.

7. Program Duration

  • Programs are valid for the specified duration from the date of activation.
  • Unused days cannot be carried forward or transferred.
  • Extensions may be granted on a case-by-case basis at our discretion.

Privacy Policy

1. Information We Collect

We collect the following information to provide our services:

  • Personal Information: Name, phone number, email address
  • Health Information: Age, weight, height, medical conditions, fitness goals
  • Progress Data: Photos, measurements, workout logs
  • Communication Records: Messages exchanged via WhatsApp

2. How We Use Your Information

  • To create personalized workout and diet plans
  • To track your progress and adjust programs accordingly
  • To communicate with you regarding your training
  • To improve our services

3. Information Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Your progress photos and personal data are kept confidential and will not be shared publicly without your explicit written consent.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties except:

  • With your explicit consent (e.g., for testimonials)
  • When required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data after program completion

6. Cookies & Tracking

Our website may use cookies for basic functionality and analytics. By using our website, you consent to the use of cookies.

Cancelation & Refund Policy

All purchases of our online training program are final and non-refundable. Once you have made a purchase, no refunds will be issued.

We understand that circumstances may change, but due to the digital nature of our products and services, we are unable to provide refunds.

We aim to clarify our no refund policy for our online training program:

1. Digital Nature of Products

Our training program consists of digital materials, including workout plans, instructional videos, and meal plans, which are accessible immediately upon purchase. Due to the instant and irreversible nature of digital downloads, we are unable to accept returns or provide refunds for any digital products.

2. Commitment to Quality

We are committed to providing high-quality training programs designed to help you achieve your fitness goals. Our team invests significant time and effort into creating and maintaining these resources to ensure they meet the needs of our customers.

3. Customer Support

While we do not offer refunds, we are dedicated to providing exceptional customer support. If you encounter any issues or have questions about our training program, please don’t hesitate to reach out to our customer support team. We are here to assist you and address any concerns you may have.

4. Terms of Use

By purchasing our online training program, you agree to our terms of use, including our no refund policy. We encourage you to review these terms carefully before making a purchase.

5. Continuous Improvement

We value feedback from our customers and are continuously working to improve our products and services. If you have suggestions for how we can enhance our training program, please share them with us.

Thank you for your understanding of our no refund policy. If you have any further questions or require assistance, please contact our customer support team at support@molritraining.com. We appreciate your support and look forward to helping you achieve your fitness goals.

Disclaimer

Health Disclaimer

The information and services provided by Train With Suman are for educational and informational purposes only. They are not intended to replace professional medical advice, diagnosis, or treatment.

Before starting any fitness program, please consult with your physician, especially if you have:

  • Heart conditions or cardiovascular issues
  • Diabetes or blood sugar problems
  • High blood pressure
  • Joint problems or injuries
  • Any chronic medical conditions
  • Pregnancy or recent childbirth

Results Disclaimer

Individual results vary. The testimonials and success stories displayed are individual results and are not guaranteed. Your results will depend on your dedication, effort, and adherence to the program.

Limitation of Liability

Train With Suman and its trainers shall not be liable for any injuries, health issues, or damages arising from the use of our services. By using our services, you acknowledge that you exercise at your own risk.

Questions About Our Policies?

If you have any questions about these Terms & Conditions, Privacy Policy, or Refund Policy, please contact us:

Address: Sodepur Milanghar, Natagarh, Kolkata, West Bengal 700113